How do I know if the design I want is unlocked?
This campaign is all or nothing, which means once the funding goal of $2000 is met, all designs in this campaign will be produced!
Last updated: January 08, 2026 17:01
When will I be charged for my pledge?
Pledges are collected after the campaign ends, as long the initial funding goal has been met.
Last updated: January 05, 2026 17:47
When will I be charged for shipping?
Shipping is calculated and collected when you fill out your survey. Surveys are sent out after the campaign ends. If you can’t find your survey check your email and spam!
Last updated: January 05, 2026 17:47
I live in a country with VAT, how will my shipping be collected?
Backers from Germany, United Kingdom, and other countries with specific fees will have their shipping collected via Etsy after the campaign concludes. It is important to fill out your survey with a monitored email and keep address information up to date with any changes so I have accurate information for your listing when it is time for fulfillment.
Last updated: January 16, 2026 12:53
The campaign is over, can I add to my pledge? If I missed the campaign, how long do I have to order from backerkit?
The surveys will remain open for approximately 1 month after the end of the campaign. This is partially to allow plenty of time for people to submit their responses or add anything they may have missed, but also due to the manufacturer being on holiday at the time of campaign end. The backerkit shop will be open for this campaign until APRIL 2026, at which time preorders will be available in my storefront. Backerkit pricing is the LOWEST these will be so pledge early for the additional discount!
Last updated: January 05, 2026 17:52
Image Display and Screen Resolution
All designs are shown as mock-ups, digitally created to represent the finished product. Due to the variations of screen color display, image quality, and the process of creating a physical object from a digital mockup, some variation is expected.
Last updated: January 16, 2026 12:53
When will shipping be collected?
The final card charge will be May 17th for backer’s add-ons and shipping. Any purchases in the Pre-order store will be charged upon completion.
Last updated: March 19, 2026 20:28
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.